Customer Reviews
Customer Reviews

Silver Roots Customer Reviews

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Charlene Marie
Charlene Marie
23:45 03 Jul 21
I work closely with Sandra.
She is compassionate, caring, professional and she loves to help people.
I value her as a person and truly admire what she does.
Lori Tokar
Lori Tokar
13:47 04 Dec 20
Sandra and her team helped me pack and move into my temporary home so I could get my house ready to sell. Sandra was with me every step of the way, and when it was ready she sold it, twice! After the first sale fell through, she had it back on the market and under contract in 24 hours. Her professionalism, determination, attention to detail, problem solving and patience put her head and shoulders above the rest.
Susan Brehm
Susan Brehm
15:08 19 Jul 19
Professional and caring! On time and on budget! Couldn’t ask for more!
Sandra and her team moved my parents from their home of 34 years into an Independent Living facility...with care, compassion and an amazing work ethic. My 80 year old Mother was pretty convinced she could make the move with "Two Men and a Truck". While this company is right for a lot of people, I knew it would not be right for my aging parents who needed more assistance than a regular moving company. I found Silver Roots on line and from my first phone call with Sandra, I felt this was someone my Mom would be comfortable with to help her with the organization process and the actual move. First, I wanted my parents to meet with Sandra to make sure they were comfortable with her and what her team offered. A senior move is more expensive because of all they do - before, during and after. But, you get what you pay for. My parents agreed to hire Silver Roots and I thank God they did! Marcia was also a big help in the organization process leading up to the move. My Mom really got along with her and Marcia helped my Mom weed through her "valuables" and decide what to take and what to do with the rest (donate, sell, give away, etc.) Sandra organized the moving company, the packers and the unpackers. On the day of the move, we stayed away during the moving into the new apartment, just touching base on occasion. My parents' items were packed in plastic bins. We could see the bins dwindling in the hallway of their new home as each pin was unpacked and put away. The closets were organized, the kitchen was organized, the bathrooms were organized, the beds were made etc. Everything was taken out of the bins and then put in its place. Sandra had done a detailed floor plan ahead of time with my parents, so all big furniture items were in place and ready for knick knack placement. The team worked hard all day! When we got into the finished apartment it was a WOW moment!!! There were no boxes anywhere, nothing to unwrap or put away (except some fragile figurines my Mom insisted on packing herself). Unfortunately, there were a couple of damaged items during the move, but Sandra was on top of the repairs and making things right. I highly recommend Silver Roots! The highest compliment of all is that I would definitely use them again if my parents require another move. We said over and over again how glad we were to have Silver Roots do the move and then we could focus on supporting my parents. Moving is a stressful time, but Silver Roots made it MUCH easier! Thank you again, Sandra and the Silver Roots team!
Debbie Gorzycki
Debbie Gorzycki
16:39 19 Dec 17
We contacted Sandra from Silver Roots to help move Mom into St. Mark Village. Sandra is truly an amazing, caring person who has a lot of experience & knowledge in moving seniors. The move was well planned, down to every detail prior to the move in date. She had the measurements to the new apt and was able to help Mom, as a neutral 3rd party, select furnitures & belongs that would fit in the new apt. She made suggestions on how I could resell the other items that wouldn't fit in the new apartment. On the day before the move, Sandra and her crew of Gals came to pack all of Mom's belongs. All we had to do was to take Mom out of the home until the packing was complete. In a matter of hours everything was wrapped in bubble wrap & placed it in plastic bins. There was no cardboard waste. The movers came in the following morning & loaded up the truck. Sandra & crew then met the movers at the new location to unpack. Moving is always a nightmare but Sandra made our moving experience rather easy. I could not have done it all by myself. I highly recommend Sandra and Silver Roots!
Kara Hicks Brown
Kara Hicks Brown
18:39 20 Aug 17
Saundra and her team are simply amazing. They take what can be an extremely difficult transition for our loved one to something so simple and pleasant. Every detail is thought of, organized to perfection, and done completely to the clients specifications.
Nancy Sigmon
Nancy Sigmon
17:28 25 Jul 17
Very dedicated, caring, and professional team helping to make Senior transition a pleasant and rewarding experience.
Karen Bradley
Karen Bradley
00:46 21 Apr 17
Sandra and her crew moved my 94 yr old mother from her townhouse to an independent living apartment. They packed and unpacked, put everything in order and created a new environment for her to enjoy as she starts the next chapter. Thank you so very much!! We couldn't have done it without you!!
Toni Ambrosio
Toni Ambrosio
21:40 25 Aug 16
You guys are the best! Loved how organized you were and made what could have been a very stressful day into one that wasn't so bad at all. Thanks so much!
Toni Ambrosio
Scott Christie
Scott Christie
17:31 18 Aug 16
My parents moved from Indiana to Florida many years ago, while I remained "up north." Years went by, my Dad passed away and now Mom was living in a condo but wanted to move to a senior living center. Just as this process began, Mom suffered a stroke and was hospitalized then sent to a Rehab center. But Mom had discovered Sandra and Silver Roots. The downsizing and move were already set, and Sandra stepped in and took over, seeing to the sale of excess furniture, then coordinating the move to the independent living apartment. But, Mom was directed into Assisted Living instead, so the Silver Roots team stepped in again and moved her possessions and set up the new apartment for her. All the time, I was mostly back home in Indiana, but got a steady stream of updates from Sandra on progress. It was a real relief to have someone local who could turn-key this process for me, as being 1,000 miles away, I didn't have the local knowledge to find movers, get possessions packed, get an auction house to sell the excess and even take the "overage" to a U-Haul storage site until I could get down again to cull through these last boxes. And even after the move was done and Mom settled in her new apartment, Sandra has still stayed in touch to be sure everyone is satisfied and to check on Mom's rehabilitation. I certainly recommend Silver Roots to anyone faced with moving an elderly relative, especially if you live some distance from them. Sandra's team did a great job for my family, and they will for yours, too.
Bryan Ambrose
Bryan Ambrose
16:31 18 Aug 16
Wasn't sure what to expect being up north here and my mom down south there in Largo. I was introduced to Sandra Ceballos of Silver Roots and she was going to be the lead coordinator in my Mom's big move in life.
After all is said and done...I would not want anyone else taking care of my Mom. Sandra is the one person you want on your team. Thank you for all you've done Sandra.
Colette Gomes
Colette Gomes
16:49 27 Jul 16
I hired Silver Roots to move my mom from independent living to assisted living and they were great! I couldn't have done it without them. They went the extra mile and lifted a huge burden off of me! Thanks to the team! I would highly recommend Silver Roots for any moving needs!
Let me just say that Sandra Ceballos with Silver Roots has been a life saver. She helped move my father and his wife into a continuing care community and it was no small task. We definitely could not have done this without her, especially since my brother and I don't live in town. I highly recommend Silver Roots. She's affordable, thorough, and does everything with a positive attitude. After all we've been through, I'm proud to call Sandra my friend.
Phyllis Henry-Marconi
Phyllis Henry-Marconi
14:02 13 Dec 15
Awesome!!!! I never knew that moving and transition into a new home, though hard work could be so easy....that is Sandra's accomplishment! She is like family, she truly cares and it shows in everything that she does. She turned my mom's studio apartment into a beautiful home. We cannot thank you enough Sandra:)
Elizabeth Miller
Elizabeth Miller
17:20 30 Oct 15
I highly recommend Sandra to anyone that needs help. Sandra becomes part of your family, she takes care of packing, moving, unpacking, changing utilities, helping downsize, and generally will take care of every need you may have. I live in Ohio, Sandra has moved my mom and dad three times, her company is not a "moving company", she is a total needs company, and I cant tell you enough how respectful she is to the senior community. You will fall in love with her, my parents love her and call on her whenever they need help and she is there. You will not be sorry, Please give Sandra a call!!!!
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